Site url with www does not connect to the database

Comments

• Sigal

  March 2018 edited 3:21PM

  I did the redirect on the cpanel for now, but now editing things on the admin side break with Forbidden error. How do you deal with this issue?
• Sigal

  March 2018 edited March 2018

  Removing the redirect from cpanel, I still get the Forbidden error when trying to edit things on the admin side.
  
  It happens when I try to save a block I edited, that has the google maps code in it (e.g. the iframe you get from google maps)
  
  In firebug I get this:
  The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol.
• admin

  March 2018 edited 3:21PM

  I'm not quite sure I understand your issue. If it's not working at another domain, then it sounds like you need to configure that domain in your CPanel. If you are getting a forbidden error, it sounds like an .htaccess issue. Try hard coding the base_url in the fuel/application/config/config.php to be "http://www.mysite.com" and following these steps:
  https://www.codeigniter.com/user_guide/installation/troubleshooting.html
• admin

  March 2018

  We did just upgrade the forum and it may require you to reset your password. I would try the following:

  1. Hardcode the $config[‘base_url’] in fuel/application/config/config.php to be www.mysite.co.za
  2. Check your fuel/application/config/environments.php file so that the production URL includes the www