Getting "Error occured." when opening mydomain.com/fuel?

yamabob217

I just did a new install of Fuel and I'm getting "Error occured." when trying to access the /fuel directory. There's nothing in the error log. Is there a way to get a more descriptive error message or more detail on what could be causing the problem?

The account that I'm testing with is NOT set up with a domain name. I'm using Plesk and trying to open the page using the sitepreview link (https://snnnnnnn.instanturl.net:8443/sitepreview/http/mydomain.com/fuel/). Could this be the cause of the problem?

admin

Does /fuel/login display?

If so, there a bug that's been fixed in the develop branch that happens in some setups which has to do with the fuel/index.php header redirect pointing to a page called index. Try changing that to 'dashboard'

neils

Thanks man, you saved my life!

yamabob217

Thanks for the suggestion... I did change header redirect to "dashboard" but I'm still seeing "error ocurred" and nothing else. Do you have any other thoughts?

I did notice in another site that the links on the page return a 404 when clicked upon if I open the site in site preview such as (https://snnnnnnn.instanturl.net:8443/sitepreview/http/mydomain.com).

In other words... When I'm at the index or home page of the site at https://snnnnnnn.instanturl.net:8443/sitepreview/http/mydomain.com, when I click on a link to "/anotherpage.htm" I get a 404 and the URL is pointing to "https://snnnnnnn.instanturl.net:8443/anotherpage.htm". When I change the URL to "https://snnnnnnn.instanturl.net:8443/sitepreview/http/mydomain.com/anotherpage.htm", the page works.

I have $config['base_url'] = "https://snnnnnnn.instanturl.net:8443/sitepreview/http/mydomain.com/"; in the config.php file.

Could this be a problem with the htaccess file? My RewriteBase is currently defined as "/".

admin

Can you access it using the index.php in the URL like so:
http://mydomain.com/index.php/anotherpage

If so, that usually means its a .htaccess issue.

yamabob217

I can on that particular site because I have the DNS setup for that domain name. But on the hosting account that I'm currently testing with, I can only access it via the sitepreview link because the domain name is pointing to another hosting account.

admin

And this happens after clearing your page cache in the CMS?

yamabob217

I got a little further with the installation... I gave up on the hosting account without the domain name and installed fuel in another hosting account that has a domain name associated with it and was able to get to the admin login panel.

I logged in, changed my admin user name and password, then created a test page.

However, I am now getting a 404 not found when attempting to view the test page and now I cannot log back into the admin panel using the user name and password that I created.

Additionally, when I click on forgot password from the admin panel, I receive the email to reset the password for the admin account, but the link does not appear to work. I am getting the admin login panel with a message saying, "There was an error in resetting your password."

I installed Fuel in a directory off of the web root at "FUEL-CMS-master". RewriteBase has been set to "/FUEL-CMS-master/" in the htaccess file. Am I missing further configuration with running Fuel in a sub directory.

yamabob217

Update... It appears as though the password reset did work as I received an email with the new admin pw. I can now login to the admin panel again but still cannot see the test page.

yamabob217

Update... Got it! I found that setting the following solved the problem - $config['fuel_mode'] = 'auto';
Thanks.